Four ways to work with us.
From a one-time service call to full home management. Pick what fits your situation — most clients start with Per-Visit or Project work and upgrade to SyncCare once they’ve worked with us a few times.
- Flat-rate diagnostic ($149) waived if you proceed with a repair under $500
- Common repairs done same visit when parts on truck
- Parts and labor itemized clearly on every invoice
- 30-day workmanship warranty on all repairs
- No contract, no upsell, no subscription
- Free scoping visit included with any project over $1,500
- One project manager from quote through completion
- Fixed quote in writing — if we hit something unexpected, we stop and re-quote
- Trade coordination for multi-trade projects
- 30-day workmanship warranty (longer on specific systems)
- Two whole-home maintenance visits per year (spring and fall)
- Same-day or next-day priority booking on service calls
- 10% off all per-visit and project services
- 24/7 emergency response for gas, water, electrical
- Filter changes, drain treatments, and minor adjustments included
- Month-to-month — cancel anytime, no fee, no contract
- Dedicated home manager (your point of contact for everything)
- Full vendor and trade coordination across any service
- Quarterly walk-throughs and condition reports
- Monthly status reporting and budget tracking
- 24/7 emergency response with on-site management
- Project planning and oversight on renovations
What you get at each tier.
| Per-Visit | Project | SyncCare | Concierge | |
|---|---|---|---|---|
| Flat-rate quote before work begins | ✓ | ✓ | ✓ | ✓ |
| Workmanship warranty | 30 days | 30 days | 60 days | 90 days |
| Same/next-day priority | — | — | ✓ | ✓ |
| Discount on services | — | — | 10% | 15% |
| Seasonal maintenance visits | — | — | 2 / year | 4 / year |
| 24/7 emergency response | — | — | ✓ | ✓ |
| Dedicated home manager | — | — | — | ✓ |
| Monthly status reporting | — | — | — | ✓ |
| Project oversight included | — | ✓ | — | ✓ |
| Cancel anytime | ✓ | ✓ | ✓ | ✓ |
Questions people ask about pricing.
Is the $149 diagnostic ever waived?
Yes — if you proceed with a repair under $500 on the same visit, we waive the diagnostic fee. We don’t waive it for diagnostics that don’t result in work, because those visits still cost us labor.
How is SyncCare priced — $59 vs $159?
Tiered by square footage. Under 2,000 sq ft is $59/mo. 2,000–4,000 sq ft is $99/mo. Over 4,000 sq ft is $159/mo. The visit content scales with home size — bigger homes have more systems to check.
What’s actually included in a SyncCare seasonal visit?
HVAC system check (filter, condensate, coils, refrigerant levels), plumbing inspection (fixtures, water heater, visible plumbing), electrical inspection (panel, GFCIs, smoke detector batteries), exterior walk-through (caulk, weatherstripping, visible roof), and a written report with anything flagged.
Are there cancellation fees on SyncCare?
None. Month-to-month, cancel anytime, no fee. If you cancel mid-month we’ll refund pro-rated days.
What’s the typical Concierge price range?
Concierge starts around $899/mo for smaller homes with light coordination needs and scales up based on property size, services included, and frequency of touchpoints. We’ll quote it during a discovery conversation.
Start with whatever fits your situation right now.
You can move between tiers anytime — most clients start Per-Visit, do a project or two, then move into SyncCare once they’re sold on us.